Scrapfront
support.

Scrapfront is in research, so support currently covers product questions and feedback—not installation or a playable build.

Choose the exact product and impact, then include your device model, operating-system version, app version or build, the steps you took, and the exact wording of any message.

Do not delete or reinstall the app while the issue is being investigated. Open a ticket from the same device and include the last time the progress appeared correctly.

We can help identify a Peak Play purchase and troubleshoot access. App Store apps — including Peak Play Sports, a one-time paid download — are sold by Apple, so Apple decides and issues all refunds; Peak Play cannot issue an App Store refund directly. Request one at reportaproblem.apple.com or through Apple Billing Support (support.apple.com/billing) with the Apple Account that made the purchase. If Apple declines and you still need help, open a ticket above under “Purchase or billing” and we will help you check the purchase. Never send a card number or Apple Account password.

Many Peak Play apps keep data only on your device — remove it inside the app or by deleting the app. Where an app offers an account, you can delete it from the app’s account or privacy settings, which removes the synced data tied to it. For website records (tickets, contact messages, or a workspace account), open a ticket above with the “Privacy question” category and the email you used, and we will delete the records tied to it.

Select the safety, privacy, or child-protection impact so the request is prioritized. An adult should submit the ticket and must not include a child’s precise location, private health information, or credentials.

Include the accessibility setting or assistive technology in use, the screen or action involved, what you expected, and what happened instead. Accessibility feedback is welcome for released, testing, and concept-stage products.